AGB

These Terms of Service govern access to and use of bridelily.shop and purchases made through our online store.

Throughout these Terms, "we," "us," "our" and "bridelily.shop" refer to the operator of bridelily.shop.

"You" and "customer" refer to the person visiting the website or purchasing through the store.

By using the website or placing an order, you agree to these Terms to the extent legally permissible.

Nothing in these Terms limits mandatory consumer rights that cannot legally be waived.

Eligibility

You may use our website only in accordance with applicable law.

By placing an order, you represent that you have legal capacity to enter into the relevant contract or are otherwise legally authorized to make the purchase.

Online Store

bridelily.shop provides an online platform through which customers can view products, select available options and submit orders electronically.

Product availability may change.

We may update our catalogue, discontinue products, impose reasonable quantity limitations or modify product availability where lawful.

Product Descriptions

We make reasonable efforts to provide accurate product descriptions and images.

Minor variations may result from differences in:

• Screen displays;
• Photography;
• Lighting;
• Materials;
• Manufacturing processes;
• Supplier updates; and
• Production batches.

Nothing in this section limits statutory conformity requirements.

Pricing

The prices displayed on our website may change from time to time.

The price applicable to an order is normally the price displayed during checkout when the order is submitted, subject to applicable law and correction of obvious errors.

Required taxes and mandatory charges collected by us will be shown through the checkout process where applicable.

Price Reductions

Where we advertise price reductions to customers in Germany or the European Economic Area, legally required price-reference information will be provided where applicable.

Shopify notes that merchants selling to EEA customers must account for European price-indication requirements concerning the prior price used for announced reductions.

Orders

Placing products in a shopping cart does not guarantee availability.

Customers are responsible for reviewing their order, shipping information and payment information before submission.

After an order is submitted, we may send an electronic acknowledgement or order confirmation.

The precise point at which a binding sales contract is formed will be determined by the checkout presentation, order-confirmation process and applicable law.

Order Acceptance

We may decline or cancel an order where legally justified, including where:

• A product is unavailable;
• Payment cannot be authorized;
• Information required to process the order is materially incomplete;
• We reasonably identify fraud or misuse;
• Shipping to the stated destination is prohibited; or
• An obvious technical or pricing error has occurred.

Where we cancel an order after payment has been collected and no other legal basis allows us to retain the payment, the relevant amount will be refunded.

Payment

Available payment methods are displayed at checkout.

Customers agree to provide accurate payment information and to use payment methods they are authorized to use.

Payment may be processed by third-party payment providers.

Payment authorization may be subject to fraud, security and authentication checks.

Shipping

Standard shipping is free on all orders.

The estimated delivery time is 15–20 calendar days.

Delivery dates are estimates unless an expressly binding delivery date has been agreed.

Please review our Shipping Policy for additional details.

Delivery Address

Customers must provide a complete and accurate delivery address.

Customers should contact info@bridelily.shop promptly if they discover an address error.

We cannot guarantee that address changes can be made after an order has entered fulfilment or shipment.

Transfer of Risk

Transfer of risk to consumers will be determined in accordance with applicable mandatory consumer law.

Nothing in these Terms is intended to transfer shipping risk to a consumer earlier than permitted by law.

Right of Withdrawal

Consumers purchasing through a distance contract may have a statutory right to withdraw from eligible purchases within 14 days as provided by German law.

Details concerning withdrawal procedures, return costs, exclusions and refunds are explained in our Return and Refund Policy.

Where legally required, an electronic withdrawal function will also be available on our online interface.

Customized Products

The statutory right of withdrawal may not apply to products manufactured according to an individual consumer's specifications or clearly personalized for that consumer where the statutory exception applies.

This exclusion does not eliminate statutory rights relating to defective or non-conforming goods.

Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable mandatory law.

Where our store policy provides less protection than mandatory German consumer law, mandatory law prevails.

Defective or Non-Conforming Products

Products supplied to consumers must comply with applicable statutory conformity requirements.

Nothing in these Terms limits remedies available where goods are faulty, damaged, incorrect or do not conform to the sales contract.

Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, design elements, photographs, page layouts and other content may be protected by intellectual-property law.

You may use the website for lawful personal shopping purposes.

You may not reproduce, distribute, exploit or commercially use protected website materials without authorization where such authorization is legally required.

Prohibited Use

You must not use bridelily.shop:

• For unlawful purposes;
• To violate intellectual-property rights;
• To introduce malicious software;
• To interfere with website security;
• To obtain unauthorized access to systems or accounts;
• To submit fraudulent payment information;
• To impersonate another person;
• To scrape or extract website information in violation of applicable law or enforceable rights; or
• To engage in activity intended to disrupt our services.

Customer Accounts

Where customer accounts are available, users are responsible for maintaining reasonable confidentiality of their login credentials.

You should contact us if you believe your account has been accessed without authorization.

Third-Party Services

Our website may rely on third-party providers for functions such as:

• Ecommerce infrastructure;
• Payments;
• Shipping;
• Analytics;
• Customer communications; and
• Website functionality.

Third-party services may also be governed by their own terms and privacy policies.

Website Availability

We aim to maintain reasonable availability of our online store.

However, temporary interruptions may occur because of maintenance, technical problems, security incidents, internet failures or circumstances outside our reasonable control.

We do not guarantee uninterrupted access where doing so would be unreasonable or impossible.

Accuracy of Website Information

We may correct errors or update website information where reasonably necessary.

Nothing in these Terms permits us to make unilateral changes to an already concluded consumer contract where applicable law does not permit such a change.

Limitation of Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

In particular, these Terms are not intended to exclude mandatory liability relating to intentional misconduct, gross negligence, injury to life, body or health, mandatory product liability or mandatory consumer rights.

Any limitation of liability applies only to the extent legally enforceable.

Indemnification

To the extent permitted by law, users may be responsible for losses directly caused by their unlawful misuse of the website or infringement of third-party rights.

This provision does not create obligations for consumers beyond what applicable law permits.

Force Majeure and Events Beyond Reasonable Control

Performance may occasionally be affected by circumstances outside reasonable control, including severe weather, natural disasters, transport interruptions, government restrictions, customs disruptions, telecommunications failures, labour disruptions or other comparable events.

Where such an event occurs, we will handle affected consumer contracts in accordance with applicable law.

Privacy

Personal information is processed according to our Privacy Policy.

Customers should review the Privacy Policy before using our services.

Severability

If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.

An invalid provision will not be interpreted in a way that removes mandatory consumer protections.

No Waiver

Failure to enforce a contractual right on one occasion does not automatically constitute a permanent waiver of that right.

Governing Law

These Terms and contracts concluded through bridelily.shop are subject to applicable law.

Where German or European consumer choice-of-law protections apply, nothing in these Terms deprives consumers of mandatory protections afforded by the law that would otherwise apply to them.

Disputes

We encourage customers to contact us first so that we can attempt to resolve concerns efficiently.

Email: info@bridelily.shop

Any dispute that cannot be resolved amicably will be handled according to applicable statutory jurisdiction and consumer-protection rules.

We do not impose a jurisdiction clause that overrides mandatory jurisdiction rights available to consumers.

Changes to These Terms

We may update these Terms for future use of our website and future contracts where reasonably necessary.

Changes will not retroactively remove rights already acquired under existing consumer contracts unless such modification is legally permitted.

Entire Agreement

These Terms, together with the relevant product information, order information, Return and Refund Policy, Shipping Policy, Privacy Policy and mandatory statutory information, form the contractual framework applicable to use of our online store to the extent legally relevant.

Contact

For questions concerning these Terms:

bridelily.shop
Email: info@bridelily.shop